Introduction

Thank you for shopping with Huetastic Haircare Private Limited. This Refund and Return Policy outlines the conditions under which refunds and returns are processed for products purchased from our website http://huetastic.co.in. By purchasing from us, you agree to the terms outlined in this policy.

Return Policy

Non-Returnable Items

Due to the nature of our products, we do not accept returns on any of our shampoo products. All sales of shampoo are final.

Refund Policy

Eligibility for Refunds

Refunds are only provided under the following circumstances:

• You received a damaged or defective product.
• You received the wrong product.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Provide us with your order number, a description of the issue, and photographic evidence of the damaged or defective product.

Wrong Product

If you receive a product that is different from what you ordered, please contact us within 7 days of receiving your order. Provide us with your order number and a description of the issue.

Process for Refunds

1. Contact Us: To initiate a refund, please contact our customer service team at contact@huetastic.co.in or +91 9718780964 within 7 days of receiving your order.
2. Provide Information: Include your order number, details of the issue, and any relevant photographic evidence.
3. Review: Our team will review your request and, if approved, will process the refund.
4. Refund Method: Refunds will be issued to the original payment method within 7-10 business days after approval.

Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

Huetastic Haircare Private Limited
http://huetastic.co.in
Email: contact@huetastic.co.in
Phone: +91 9718780964